Terms & Condition

Terms & Conditions

Welcome to CUNDAN DIAMONDZ. By accessing or using our website (shrishivanidiamondz.com) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website and the purchase of jewellery and related products. By accessing our site, you confirm that We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice.

2. Products & Services

All our jewellery is crafted with care using the specified materials (gold, silver diamonds, gemstones, alloys, or zircon, as applicable). Product descriptions, images, and pricing are provided as accurately as possible, but we do not guarantee that colors, sizes, or details will be perfectly accurate due to screen variations. We reserve the right to discontinue or modify any product at any time without notice.

3. Pricing & Payment

All prices listed on our website are in include/exclude taxes as specified. We accept payments through trusted and secure payment gateways. Orders will be processed only after successful receipt of payment.

4. Shipping & Delivery

We aim to ship orders within the specified time frame mentioned on our website. Delivery times may vary depending on location, shipping partner, and unforeseen delays. We are not responsible for delays caused by courier services, customs, or other external factors.

5. Returns, Exchanges & Refunds

We accept returns or exchanges only under the conditions mentioned in our Return & Exchange Policy. Customized, engraved, or made-to-order jewelry is non-refundable. Refunds (if applicable) will be processed within [20 days] after receiving and inspecting the returned item.

6. Warranty & Repairs

We provide a warranty on certain products against manufacturing defects for a limited period. The warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorized repairs.

7. Intellectual Property

All designs, content, images, logos, and text on our website are the intellectual property of SHRI SHIVAANI-Brand by CUNDAN DIAMONDZ and may not be used, reproduced, or distributed without permission.

8. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability shall be limited to the amount paid for the purchased product.

9. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy. We take appropriate measures to protect your data but cannot guarantee absolute security over the internet.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [INDIA]. Any disputes shall be subject to the exclusive jurisdiction of the court [Chandigarh/INDIA].

11. Contact Us

Have a question or need help? We’d love to hear from you—please contact us using the details below.
📧Email:shrishivanidiamondz.com
📞 Phone: +91 9814551117
📍 Address: SHRI SHIVAANI-The diamond jewelry boutique #shop no – 9, sector- 38C, Main market road, CHANDIGARH-160036